We welcome queries and can be reached at:
Phone: (852) 2554-7438
Fax: (852) 2554-7527
Ms. Alison Ma: +852 9034 6727
or Call us for free with Skype: hksolomonstar
9/F Lam Che Building,
18 Wing Lok St,
Central, Hong Kong
Why do people come to Solomon Star?
Very often, they are at a total loss when their technicians give up on detecting the cause of system problems. Many are dissatisfied with their service providers who are unable to detect or rectify existing service problems. Sometimes these service providers overlook certain faults and the problem is not entirely resolved so clients constantly have to call them when the system continues to malfunction.
Our sound technical know-how of both IT and telephony give us the edge in effectively detecting and resolving technical faults in various systems. We mainly gain clients who are referred to us from other satisfied clients.
At Solomon Star, we offer flexibility to our clients. There are no hierarchical structures or levels or protocol that our clients need to bypass in order to get prompt service.
With our maintenance contract, we promise service within 3 hours for emergency situations and for non-critical situations, we will provide service within 24 hours. Please refer to the maintenance contract for further details and definitions.